RESNYS (“Brand,” “we,” “our,” or “us”) is a leading provider of exam preparation, continuing education, and licensure training courses.
This Privacy Notice (“Notice”) describes the types of personal information we may collect about you, how we collect, use, process, and disclose your personal information, and the choices you can make about how we collect, use, process, and disclose your personal information. This Notice applies to personal information collected through our website, mobile applications, the products and services we offer, from third parties, and anywhere else this Notice is posted.
Please read this Notice carefully. If you do not want your personal information processed in accordance with this Notice, then you should not use our products and services or engage with us.
For further information regarding this Privacy Notice or related policies and procedures, please contact us at [email protected]
Personal Information We Collect and How We Use It
We collect, use, process, and disclose your information for a variety of reasons, including to fulfill product and service orders, customize and improve the advertising and content we offer, offer suggestions for products and services based on your content or use of our website, deliver marketing communications and promotional materials that you may be interested in, contact you and provide customer service or technical support, protect the security or integrity of our databases or websites, detect fraud or illegal activity, take precautions against liability, detect misuse of our sites, develop and improve our products and services, for internal operational purposes, and as identified in the chart below. This information may be collected directly from you, indirectly from you through your device or browser when you visit our site, or from third parties.
The following chart describes what categories of personal information we may collect, the business purposes for which we generally use such information, and which types of third-party service providers we may share that information with.
| Information Type | Purpose | Service Providers |
|---|---|---|
| Personal Identifiers – such as name, job title, company, professional information, postal address, email address, phone number, facsimile number, tax identification number, professional licensing information, social media handle, discussion board statements, voice and image (e.g., video, CCTV), website login credentials, age, gender | Inform you about our company, and products and servicesMarket, sell, and deliver our products and services to youProcess your paymentsMaintain and service your accountProvide customer service and technical supportContact you with updates to this NoticeProduce and share informational and educational content (e.g., seminars, webinars)Optimize our operationsDetect security incidents and protect against malicious, deceptive, fraudulent, or illegal activityLegal and regulatory compliance | Our corporate affiliatesCustomer relationship, customer service, and technical support providersMarketing service providersSurvey and webinar hosting providersPayment processorsBack-office service providersProfessional advisorsData security providersGovernment, law enforcement, and/or regulatory authoritiesAccrediting bodies |
| Payment Information – such as order details, credit card information, checks, billing and shipping addresses | Process your paymentsDeliver our products and services to youDetect security incidents and protect against malicious, deceptive, fraudulent, or illegal activity | Payment processorsBack-office service providersData security providersGovernment, law enforcement, and/or regulatory authorities |
| Education Information – such as academic records, education renewal date, student identification codes, background check, and disciplinary information | Market, sell, and deliver our products and services to youMaintain and service your accountProvide customer service and technical supportLegal and regulatory compliance | Your employer or other sponsoring organizationEducational institutionsMarketing service providersBack-office service providersGovernment, law enforcement, and/or regulatory authoritiesAccrediting bodies |
| Internet or Electronic Network Activity Information and Geolocation Information – such as marketing consents, IP address, location, cookies, website browsing and interaction activity, other device or browser identifiers | Enhance your user experienceAuthentication as a security controlAnalytics to improve our products and services and our website experiencePersonalize our website experience to your preferencesMarket and sell our products and services to youDetect security incidents and protect against malicious, deceptive, fraudulent, or illegal activity | Marketing service providersBack-office service providersWebsite performance and analytics providersData security providersGovernment, law enforcement, and/or regulatory authorities |
| Inferences about Customer Preferences and Characteristics – such as a profile reflecting preferences, characteristics, predispositions | Enhance your user experienceAnalytics to improve our products and services and our website experiencePersonalize our website experience to your preferencesMarket, sell, and deliver our products and services to you | Marketing service providersWebsite performance and analytics providersGovernment, law enforcement, and/or regulatory authorities |
In addition to any personal information that you might provide as described above, we may also have access to other information about you from relevant publicly available sources if you interact with our brand via social media or in certain other situations.
Social Media
If you interact with content on our social media profiles (for example, if you “like” or share a post from one of our accounts, such as LinkedIn, Facebook, Twitter, YouTube, Instagram, or others), those social media sites may share information about you with us, including your public profile, e-mail address, and friend list. If you choose to “like” or share content, information about you may be publicly displayed on the social network, depending on your privacy settings. You should review the privacy notice of that social media site and check your privacy settings through that site. If you post information on a social media or another third-party service that references our brand or our products and services (e.g., via a Twitter hashtag), we may publish your post on our social media accounts or websites.
Employment
In addition to information collected from our customers and prospective customers, we and our service providers also collect certain information from candidates who apply for a job with us. We may contact the you about your application to help us evaluate your qualifications for the position, including your name, phone number, e-mail address, postal address, education information, and employment information.
Further Information About How We Share Your Personal Information
We may share personal information in the following situations.
Service Providers
We use service providers to act on our behalf – for example, to help us fulfill your product and service orders, process your payments, provide customer service, enhance and personalize your experience with us, deliver our advertisements, perform sales and marketing outreach, conduct market research, or provide back-office services. Our service providers may receive your name and contact information, payment information, information about purchases you have made, cookies and other device identifiers, IP address, and website browsing activity. These service providers are only allowed to use your information in connection with the specific service they provide on our behalf.
Sponsor Organizations
We may share your personal information with organizations that act on your behalf to sponsor and/or pay for the products and services you access from us – for example, your employer, brokerages, associations, universities, and other sponsoring organizations.
Professional Advisors
We may share your personal information with professional advisors – for example, lawyers, bankers, strategic consultants, auditors, analysts, and insurers, where necessary in the course of the professional services they provide to us.
For Compliance, Fraud Prevention, and Safety
We may share your personal information for compliance, fraud prevention, and safety purposes – for example, to (i) protect our, your, or others’ rights, privacy, safety, or property (including by making and defending legal claims), (ii) enforce the terms and conditions that govern our website and sale of products and services, and/or (iii) protect, investigate, and deter against fraudulent, harmful, unauthorized, unethical, or illegal activity.
Business Transfers
We may sell, transfer, or otherwise share some or all of our business or assets, including your personal information, in connection with a business transaction (or potential business transaction) such as a corporate divestiture, merger, consolidation, acquisition, reorganization, or sale of assets, or in the event of bankruptcy or dissolution. In such a case, we will make reasonable efforts to require the recipient to honor this Notice.
Business Partners
When you make a purchase of one of our packages, or engage in promotions offered by us, either through our Site or otherwise, we may share personal information with the businesses with which we partner to offer you the related products or services. When you elect to engage with an offer, product or service provided through a business partner, or purchase a package on our Site that includes a product or service offered through a business partner, you authorize us to provide your name, email address and other information to that business partner.
Affiliates
We may share your information among our corporate affiliates for purposes described in this Notice.
Regulatory, Law Enforcement, and Other Situations
We may be required to share certain information to respond to a subpoena or similar judicial process – for example, to comply with applicable laws, as may be permitted or required by the Family Educational Rights and Privacy Act (FERPA) or other regulatory requirements, to protect the security or integrity of our databases or website, to take precautions against liability, in the event of a corporate reorganization or, to the extent required by law, to provide information to law enforcement agencies.
Cookies and Similar Technologies
We may use cookies, pixel tags, local storage, and other technologies to automatically collect information. These tracking technologies are small data files downloaded to or stored on your computer, tablet, mobile phone, or other internet-enabled device that enable us to record certain pieces of information whenever you visit or interact with our email messages, website, applications, tools, and other online services. These technologies allow us to understand who has interacted with us, help us to operate our products and services more efficiently, personalize your experience on our website, improve our content and offerings, enable analytics, and show you advertisements in which you may be interested.
Cookies. Cookies are small text files that are downloaded onto your computer or other device when you access a website. Cookies allow the website to recognize your device and store information about your preferences or past actions.
Pixel Tags/Web Beacons. A pixel tag (also known as a web beacon) is a piece of code embedded on the website that collects information about your engagement on a web page. The use of a pixel allows us to record, for example, that you have visited a particular web page.
Behavioral-based Advertising. A third party may use technology, such as a cookie on your browser or a web beacon, to identify you so that they can provide advertising about products and services tailored to your interests.
Analytics. We use Google Analytics and Google Analytics Demographics and Interest Reporting to collect information regarding visitor behavior and visitor demographics for some of our products and services and to develop content. This analytics data is not tied to any personal information. Click here for more information about Google Analytics. You can opt-out of Google’s collection and processing of data generated by your use of our products and services by visiting Google Tools.
Some web browsers and devises permit you to broadcast a preference that you not be “tracked” online. At this time, we do not modify your experiences based upon whether such a signal is broadcast.
Children
Our products and services are intended for an adult audience and are not targeted directly at children. We do not knowingly collect any personal information from children under the age of 16. If we become aware that we have unknowingly collected personal information from a child under the age of 16, and do not have parent or guardian consent on file, we will remove such personal information from our records as soon as practicably possible. If you believe we are incorrectly processing the personal information of a child under the age of 16, we ask that you contact us as at [email protected].
Security
We use reasonable security measures, including administrative, technical, and physical safeguards designed to protect against loss, accidental, unlawful, or unauthorized access, use, loss, access, disclosure, alteration, or destruction of your personal information.
While we do our best to protect your personal information, please be aware that no security measures are perfect or impenetrable. If you know or have reason to believe that your personal information collected and processed by us has been lost, stolen, misappropriated, or otherwise compromised, we recommend you contact us as at [email protected].
Retention
We keep personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements and our legitimate interests in maintaining such personal information in our records. We will consider the amount, nature, and sensitivity of the personal information, the purposes for which we process your personal information, and whether we can achieve those purposes through other means, and applicable legal requirements.
Third Party Websites
Any links to third-party websites on our site are provided solely as a convenience to you. We do not endorse or make any representations about these websites or any products, materials, or services. Any personal information you provide on these third-party websites is subject to the privacy practices and policies of those sites. We recommend that you review each website’s privacy practices and make your own conclusions regarding the adequacy of these practices. We do not accept responsibility or liability for the privacy practices or content of any websites or services that are not operated by or for us.
International Transfers
We may transfer the personal information we collect about you to countries other than the country in which the personal information was originally collected. Those countries may not have the same data protection laws as the country in which you initially provided the personal information. When we transfer your personal information to other countries, we will protect that personal information in accordance with applicable law. By providing us with your personal information, you acknowledge such transfers.
Changes to this Privacy Notice
This Privacy Notice may be updated periodically, and without prior notice to you, to reflect changes in our privacy practices. For any material changes to this Notice, we will endeavor to let you know by means of a prominent notice on our websites or directly via email or other communication. We indicate at the top of this Notice and certain supplemental sections when it was most recently updated. We encourage you to periodically review this page for the latest information on our privacy practices.